Gartner crystal ball: Looking beyond 2020 at the top IT-changing technologies

ORLANDO –  Forecasting long-range IT technology trends is a little herding cats – things can get a little crazy.

But Gartner analysts have specialized in looking forwardth, boasting an 80 percent  accuracy rate over the years, Daryl Plummer, distinguished vice president and Gartner Fellow told the IT crowd at this year’s IT Symposium/XPO.  Some of those successful prediction have included the rise of automation, robotics, AI technology  and other ongoing trends.

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Like some of the other predictions Gartner has made at this event, this year’s package of predictions for 2020 and beyond is heavily weighted toward the human side of technology rather than technology itself. 

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