Starting an IT Co-op/Internship this summer/winter HELP,
I am currently a junior who just landed a Co-op IT position at on campus. For those who don't know, a co-op is like an internship where you work full time and you can choose to take classes at the same time.
The duties are: Provides hardware and software technical support to the University in the installation and maintenance of desktops and printers. Duties include installation of new systems, troubleshooting and repairing computers and peripherals. Installation and configuration of operating system components such as Windows 10, Office 2016, Networking, and Citrix Terminals. Qualifications: Knowledge of PC hardware and related peripherals, including printers. Knowledge of Microsoft operating systems, Windows 10 and Office 2016. Apple computer knowledge a plus. Ability to work well with others and follow the job thru. Ability to relate well with Administration and Faculty. Must be self-starting, project oriented and organized.
I honestly have a good understanding and knowledge of fixing.troubleshooting, but I need advice on how to get started/prepared for this co-op.
What are some topics in IT that I really should know? What skills do I need to master? I just want to be prepared so when May/June comes along, I'll be ready to handle the job. Thank you.
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from IT http://bit.ly/2vrD7M6
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